1. Agreement to terms
These Terms of Service (“Terms”) govern your access to and use of TapBridg, operated by TapBridg Co. (“TapBridg,” “we,” “us”). By creating an account or using the service, you agree to these Terms. If you are using TapBridg on behalf of an organization, you represent that you are authorized to bind that organization.
2. The service
TapBridg connects physical TouchPoints (such as NFC tags or QR codes) to reusable digital Experiences. When a visitor taps or scans a TouchPoint, TapBridg resolves it to its active Experience — for example a menu, a request, a review link, a check-in, or a capture form. We record native Interactions and provide an administrative application to manage TouchPoints, Experiences, and their activity.
3. Accounts and Profiles
- You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account.
- Management access is scoped by Profile membership. A “Profile” is the individual or organization ownership boundary under which TouchPoints and Experiences are managed.
- You may sign in using an email and password or a supported provider such as Google. You are responsible for maintaining the security of any linked provider account.
4. Your content and Experiences
You retain ownership of the content you upload or configure (such as menus, images, request options, and capture fields) and of information submitted to you through your Experiences (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to operate and improve the service. You are responsible for Your Content and for having the rights and permissions necessary to use it, including any consent needed to collect information from visitors.
5. Acceptable use
You agree not to use TapBridg to:
- violate any law or the rights of others;
- collect personal information from visitors without an appropriate legal basis or required notice/consent;
- distribute malware, attempt to gain unauthorized access, or disrupt the service;
- impersonate others, or use a TouchPoint's public identifier to attempt administrative access it does not grant;
- publish unlawful, deceptive, harassing, or infringing content.
A TouchPoint's public identifier is a public reference only and never confers administrative authorization.
6. Physical devices (TouchPoints)
You are responsible for the lawful placement and use of physical TouchPoints you deploy, and for the accuracy of the Experiences you attach to them. Published Experience versions are immutable records of what was live at a point in time. We are not responsible for physical damage, loss, or misuse of devices outside our control.
7. Third-party services and Connections
TapBridg lets you configure Connections to external services (such as email delivery, webhooks, or review destinations). Your use of third-party services is governed by their terms, and we are not responsible for their availability or conduct. When you route data to a Connection you configure, you are responsible for that destination.
8. Plans, billing, and capabilities
Access to certain features is governed by subscription capabilities. Fees, billing cycles, and plan details are described at your applicable order form or subscription agreement. Unless stated otherwise, fees are non-refundable except as required by law. We may change pricing prospectively with notice as described in section 14.
9. Intellectual property
The TapBridg platform, including its software, design, and trademarks, is owned by TapBridg Co. and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the service; they do not transfer any ownership in the platform to you.
10. Termination
You may stop using TapBridg at any time. We may suspend or terminate access if you breach these Terms or to protect the service or other users. On termination, your right to use the service ends; sections that by their nature should survive (such as ownership, disclaimers, and limitation of liability) will survive.
11. Disclaimers
The service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or secure.
12. Limitation of liability
To the fullest extent permitted by law, TapBridg Co. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the service. Our aggregate liability for any claim will not exceed the amounts you paid to us for the service during the 12 months preceding the event giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless TapBridg Co. from claims arising out of Your Content, your use of the service, or your violation of these Terms or applicable law.
14. Changes to the service and terms
We may modify the service or these Terms from time to time. We will post the updated Terms with a new effective date and, where appropriate, provide additional notice. Continued use after changes take effect constitutes acceptance.
15. Governing law
These Terms are governed by the laws of the laws of Mexico, without regard to its conflict-of-laws rules. Disputes will be resolved in the courts located in the courts located in Tampico, Tamaulipas, Mexico, unless otherwise required by law.
16. Contact
Questions about these Terms can be sent to legal@tapbridg.com, or by mail to Palma Real 243 San Pedro Tampico Mexico.